Frequently asked questions

How does it work ?

Our AI agent connects to your knowledge base to automatically respond to repetitive queries.

Is it secured ?
Can I customise the responses?
Do you offer multilingual support?
How does the transfer to a human agent work?

Yes, we will work with you to configure the style and content of the agent’s responses.

The handover to a human agent is seamless and immediate when the AI detects a need for intervention.

Yes, all data is protected in accordance with the industry’s strictest standards.

The AI will be able to respond in all languages to ensure international coverage.

Who are we ?

ND Agents automates your customer support with reliable AI available 24/7.

Modern office scene with a team collaborating around a computer displaying AI support software.
Modern office scene with a team collaborating around a computer displaying AI support software.
Close-up of a chatbot interface answering customer queries instantly on a smartphone.
Close-up of a chatbot interface answering customer queries instantly on a smartphone.
Calm workspace with minimalistic design, showing a laptop and notes about customer support automation.
Calm workspace with minimalistic design, showing a laptop and notes about customer support automation.

Our mission

Simplify customer support so you can focus on growing your business.

Our services

AI-powered agent solutions for seamless and efficient customer support.

Automatisation

Answer repetitive questions instantly without human intervention.

A sleek dashboard showing automated customer support responses in real time.
A sleek dashboard showing automated customer support responses in real time.
24/7 Support

Support is available around the clock, even during peak periods.

The AI will be able to respond in all languages to ensure international coverage.

Multilingual
Illustration of a globe surrounded by chat bubbles in multiple languages.
Illustration of a globe surrounded by chat bubbles in multiple languages.
Photo of a calm, modern office space with a support team collaborating.
Photo of a calm, modern office space with a support team collaborating.